FAQS NAVIGATOR
Our Guide to Common Queries
What is A Vision Academy?
A Vision Academy is an online learning platform that helps learners build practical digital skills in Social Media Marketing, strategy, AI workflows, content planning, production direction, ads logic, and real market execution.
Who are the courses made for?
Our courses are made for students, career shifters, freelancers, new social media marketers, creatives, business owners, and anyone who wants to build real digital marketing skills.
Do I need previous experience to join?
No. Our courses are beginner-friendly and start from the foundations, then move step by step into practical application.
Can I access the course anytime?
Yes. Once you enroll, you can access the course whenever you want and learn at your own pace.
Are there live sessions?
Yes. The Social Media Marketing Masterclass includes live sessions every Saturday to help you ask questions, apply what you learned, and make sure you are progressing correctly.
What payment methods are available?
Payments are currently available through Whish.
What are the available payment options?
You can choose one of the following payment options:
- One-time payment: $350
- Two-installment plan: $550 total
If you need help choosing the best option, you can contact our team before enrolling.
Is my payment secure?
Yes. Payments are processed through Whish, and our team will confirm your enrollment after payment is completed.
Will I receive confirmation after payment?
Yes. After completing your payment, you will receive confirmation from A Vision Academy with your course access details.
I paid but did not receive access. What should I do?
Contact our support team on WhatsApp with your full name and payment proof, and we will help you activate your course access.
What happens after I enroll?
After enrollment, your account will be activated and you will receive access to the course lessons, materials, and available learning resources.
Can I cancel my enrollment?
Cancellation is not available after enrollment.
Do you offer a refund policy?
Yes. We have a refund policy if the course was not enough for you, or if the course did not help you build the base needed to become more ready for the market.
Our goal is to make sure the Social Media Marketing Masterclass gives real value, practical knowledge, and market-ready direction.
How can I request a refund?
You can contact our support team on WhatsApp and explain your case. Our team will review your request based on your course progress, participation, and learning experience.
Can I change my course package after enrolling?
Yes, in some cases you may be able to upgrade your package. Contact support and we will guide you based on your current enrollment.
Can I transfer my course access to someone else?
Course access is personal and usually cannot be transferred unless approved by A Vision Academy.
How do I enroll in a course?
Choose the course you want, click the enrollment button, complete the checkout process, and you will receive your access details.
Do I need to create an account?
Yes. You need an account to access your lessons, track your progress, and continue learning anytime.
Can I enroll from my phone?
Yes. You can enroll and access the learning platform from your phone, tablet, or laptop.
How do I know which course is right for me?
Read the course description, outcomes, and “who this course is for” section. If you are still unsure, contact us and we will guide you.
Can I ask questions before enrolling?
Yes. You can fill the inquiry form or contact us on WhatsApp before making your decision.
How can I contact support?
You can contact us through the website form, WhatsApp, or the contact information available on the website.
I cannot log in to my account. What should I do?
Make sure your email and password are correct. If the issue continues, contact support and we will help you recover access.
I cannot access my course. What should I do?
Contact support with your full name, email, WhatsApp number, and course name so we can check your account.
Can I ask questions during the course?
Yes. You can ask questions during the Saturday live sessions and through the available support channels.
Will I receive a certificate?
Yes. After completing the course requirements, you will receive a certificate of completion from A Vision Academy.
Do you provide learning guidance?
Yes. Through the live sessions and support, we help learners stay on track, understand the material, and apply what they learn more clearly.